First and foremost, when you make your booking, please realize that this is an adventure holiday. You must come prepared to be flexible and to accept the potential risks of climbing Kilimanjaro and generally traveling in Africa. We will do our utmost to keep you safe and secure, but there is an inherent risk.
Once you have decided on your GM Expedition holiday, we will confirm by email the details and price of the holiday. At that point, we will require a $750 deposit and a completed booking form (to be attached to the email confirmation). If you cancel before making the final payment, you will only lose the deposit. Final payment is due at least 6 weeks before the holiday. If you then cancel within 30 days, you will lose the full payment. If you do not show up on your scheduled flight, we will assume you missed the flight and we will expect you to contact us within 24 hours with your new travel details. If you fail to do so, we will assume that you are canceling the trip and there will be no refund.
We do not plan to cancel any of our trips, but in the unlikely event of a geopolitical or other destabilizing incident, we reserve the right to do so. If we cancel the trip due to any event mentioned above, we will offer a full refund, including the deposit, in most cases.
We expect all our climbers to take out travel and medical insurance prior to their expedition. When you make your booking you will be asked to give us proof of insurance.
Because we tailor make all the other portions of our holidays we will work with you to design the adventure of a lifetime, in a price range you can afford. Please help us to help you by communicating early and often about your needs and expectations so we can deliver to you your dream holiday.
Generally speaking, the price will include:
All park fees
Hotels, where indicated
Meals, where indicated
All specified ground transportation, including airport transfers
Tents and all meals on Kilimanjaro
Salaries for guides, cooks, porters
What is not included:
Airfare to and from Tanzania
Tips for guides and porters
Personal gear, including sleeping bags and sleep pads
Travel and medical insurance
Drinks on safari, snacks not indicated
The Small Print
The information in this website is illustrative of the trekking and safari plans available. These should not be deemed part of the contract. However, once you book your holiday, you will be provided with detailed itineraries, gear lists, and other trekking information. This is intended to be part of the contract and you should fully familiarize yourself with these details. That said, the itineraries are indicative of what the group leader intends to accomplish, however, changes may be made due to exceptional weather, flight cancellations, sickness or poor fitness on the part of the climber, or unforeseeable circumstances. No refunds will be given for unused services or goals not attained.
All information and advice given is provided in good faith, but we cannot be held responsible for any outcome should you follow the advice.
You agree to abide by the authority of the Team Leader or any other Guide.
Please advise us immediately of any complaints so that we can adjust or address the situation as soon as possible. Any conflict is to be governed by the laws of Tanzania.